Last updated: October 2026
At PHILIA INTERNATIONAL O.E., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit philia-international.com, contact us, subscribe to our newsletter, enquire about our services or book a workshop or other experience through our website.
Please read this Privacy Policy carefully before submitting personal information through the website.
1. Who We Are
The data controller responsible for the processing of personal data through this website is:PHILIA INTERNATIONAL O.E.
Greece
Website: philia-international.com
Email: info@philia-international.com
For any question regarding your personal data or this Privacy Policy, you may contact us using the email address above.
2. Personal Data We May Collect
Depending on how you interact with our website, we may collect information including:Your full name, Email address, Telephone number - where provided -, Company or organisation name, Event, project or service information you choose to provide, Preferred dates, times or language, Information submitted through contact, enquiry or booking forms, Newsletter subscription details, Communications you exchange with us, Technical information such as IP address, browser type, device information and website usage data, Cookie and consent preferences. When booking a wellbeing workshop, you may also choose to tell us what you would like to gain from the session.Please do not submit medical diagnoses, detailed medical history or other sensitive health information through our general website forms unless we specifically request this information through an appropriate process.
3. How We Collect Your Data
We may collect personal data when you:
Submit a contact or enquiry form
Request information about our services
Book or request a workshop
Subscribe to our newsletter
Communicate with us by email or telephone
Browse or interact with our website
Accept or manage cookies through our cookie consent tool
Some technical information may also be collected automatically by our website, hosting provider or other technical service providers necessary to operate and secure the website.
4. How We Use Your Personal Data
We may use your personal information to:
Respond to enquiries and requests
Provide information about our services
Prepare proposals, quotations or contracts
Manage bookings and workshop requests
Communicate with clients and prospective clients
Organise and deliver our services
Send newsletters or marketing communications where you have consented to receive them
Maintain and improve the performance, functionality and security of our website
Understand how visitors interact with our website
Comply with accounting, tax, legal and regulatory obligations
Establish, exercise or defend legal claims where necessary
We do not sell your personal data.
5. Legal Basis for Processing
We process personal data only where there is a valid legal basis under applicable data protection law. Depending on the circumstances, this may include:
Consent- Where you have given us clear consent, for example when subscribing to our newsletter or accepting optional cookies.You may withdraw your consent at any time.
Contractual Necessity - Where processing is necessary to provide a service you have requested, take steps before entering into an agreement with you, manage a booking or perform a contract.
Legal Obligation - Where we are required to retain or process information in order to comply with applicable tax, accounting, regulatory or other legal obligations.
Legitimate Interests - Where processing is reasonably necessary for our legitimate business interests, including responding to enquiries, operating and securing our website, managing our business and improving our services, provided that these interests do not override your fundamental rights and freedoms.
6. Contact and Enquiry Forms
When you contact us through a website form, we process the information you provide in order to respond to your enquiry and, where relevant, take steps toward providing the requested service.The information you submit should be limited to what is reasonably necessary for your enquiry.We may retain correspondence for a reasonable period after the enquiry has concluded where necessary for business administration, follow-up, legal protection or compliance purposes.
7. Workshop Bookings
Where you request or book a Philia workshop, we may collect information such as:
Name
Email address
Telephone number
Preferred language
Preferred date or time
Information about what you hope to gain from the workshop
Any additional information you voluntarily provide
This information is used solely to manage your request, arrange the workshop, communicate with you and provide the service.Our psychology-informed workshops are psychoeducational wellbeing services and do not constitute psychotherapy, psychological assessment or medical treatment.We do not require detailed medical or mental health records in order to process a standard workshop booking.
8. Newsletter and Marketing Communications
If you subscribe to our newsletter, we will use your email address to send you Philia news, inspiration, articles, services or other relevant updates.We rely on your consent for these communications.You may unsubscribe at any time by using the unsubscribe option included in our communications or by contacting us at:info@philia-international.com. Withdrawing consent does not affect the lawfulness of processing carried out before your withdrawal.
9. Cookies
Our website may use cookies and similar technologies.Cookies are small files stored on your device that can help a website function correctly, remember preferences, understand how visitors use the site or support other website features.We may use categories such as:
Strictly necessary cookies — required for the website to operate
Preference cookies — used to remember certain choices
Analytics cookies — used, where enabled and consented to, to understand website usage
Marketing cookies — used only where applicable and where appropriate consent has been obtained
Non-essential cookies will only be used where required consent has been obtained.You can accept, reject or customise optional cookies through the cookie settings available on our website.Specific cookie names, providers and retention periods should be available through the website’s cookie consent settings where applicable.
10. Analytics
Where analytics services are enabled, they may collect technical and usage information such as pages visited, approximate location derived from technical information, device type, browser information and interaction data.Where required by law, analytics technologies will only be activated after you provide consent through our cookie consent mechanism.You may withdraw or change your consent through the website's cookie settings.
11. Third-Party Services and Service Providers
We may use trusted third-party service providers to support the operation of our website and business, including providers of:
Website hosting
Website development and content management
Email and business communication services
Website forms
Newsletter or email delivery
AnalyticsSecurity and spam prevention
Booking or administrative services
These providers may process personal information on our behalf only as necessary to provide their services and subject to appropriate contractual or legal safeguards.
Where personal data is transferred outside the European Economic Area, we take reasonable steps to ensure that an appropriate transfer mechanism or safeguard is in place, where required under applicable data protection law.
12. Embedded Content and External Links
Our website may contain links to other websites or embedded content such as videos, social media content, maps, images or other third-party services.Interacting with embedded content may allow the relevant third party to collect information about your interaction in accordance with its own privacy policy.We are not responsible for the privacy practices of third-party websites.We encourage you to review the privacy policy of any external website you visit.1
3. Social Media
Our website may include links to Philia profiles on social media platforms.When you follow these links or interact with social media services, the relevant platform may process personal data according to its own privacy policy and terms.Philia does not control the data-processing practices of those platforms.
14. How Long We Keep Your Personal Data
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.Retention periods may depend on the nature of the information and may include:
Enquiry information retained for a reasonable follow-up and administrative period
Client and transaction records retained where required by tax, accounting or other applicable law
Workshop booking information retained for the period necessary to manage the booking and related administration
Newsletter information retained until you unsubscribe or withdraw your consent
Website security or technical logs retained according to operational and security requirements
Cookie information retained according to the duration stated in our cookie settings
Where information is no longer required, we will delete, anonymise or securely dispose of it, subject to any continuing legal obligations.
15. Data Security
We take reasonable technical and organisational measures designed to protect personal data against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
16. Your Data Protection Rights
Subject to the conditions provided by applicable law, you may have the right to:
Be informed about how your personal data is processed
Request access to your personal data
Request correction of inaccurate or incomplete personal data
Request deletion of your personal dataRequest restriction of processing
Object to certain processingRequest data portability where applicable
Withdraw consent at any time where processing is based on consent
Object to direct marketing
Raise concerns regarding certain automated decision-making, where applicable
To exercise any of these rights, please contact:info@philia-international.com. We may need to verify your identity before fulfilling a request.
17. Complaints
If you believe that your personal data has been processed in violation of applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority.In Greece, the competent supervisory authority is the:Hellenic Data Protection Authority.
You can find further information through the Authority's official website.We would also appreciate the opportunity to address any concern directly, so you may contact us first at:info@philia-international.com
18. Children’s Privacy
Our website and services are not intentionally directed at children.We do not knowingly collect personal data from children through the website without an appropriate legal basis or, where required, parental or guardian consent.If you believe that a child has submitted personal data to us inappropriately, please contact us.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes in our website, services, technology or legal obligations.The most recent version will always be published on this page together with the date of the latest update.
20. Contact Us
For questions regarding this Privacy Policy or the processing of your personal information, please contact:PHILIA INTERNATIONAL O.E.
Email: info@philia-international.com
Website: philia-international.com
